Showing posts with label Fix Outlook Error. Show all posts
Showing posts with label Fix Outlook Error. Show all posts

How to delete and Holiday in Outlook Calender

Monday, November 17, 2008

Hi Today i am goging to discuss here How to add Holiday list in your Outlook Calender. You can also delete Holiday list from your calender. To add or delete holiday list in outlook follow the steps which is provides Outlook Support to do this.

Add Holidays to the Calendar
To add holidays to the Calendar, follow these steps:

1. On the Tools menu, click Options.
2. On the Preferences tab, click Calendar Options and then click Add Holidays.
3. Click to select the appropriate country, and click OK.
If you have already added a country's holidays, you will see a check next to the country name. If you try to add the same country again, you receive the following error message:
Holidays for are already installed.
Do you want to install them again?
If you click Yes, the holidays will install a second time and you will see duplicate holiday entries.


Remove Holidays from the Calendar
To remove holidays from the Calendar, follow these steps:

1. Open your Calendar. On the View menu, point to Current View, and then click Events.
In Microsoft Office Outlook 2003, this step is slightly different. Open your Calendar. On the View menu, point to Arrange By, click Current View, and then click Events.
2. Click the Location column heading to sort the list of holidays by country.
3. Click to select the first holiday you want to delete.
4. Hold down SHIFT and click the last holiday you want to delete.
5. Press DELETE to remove all the selected holidays from your Calendar.


I hope that is helpful to all users who have problems with how to add or delete holiday list in Outlook Calender.

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Recognizing the Outlook Express Error

Wednesday, November 5, 2008

In order to understand what a particular MSOE error means, it is important to learn how to read an MSOE error message. The error message will appear in a dialog box and, usually, will not give the average user any real insight into the error that has occurred. Therefore, it is important to make a note of the error number, which is usually located at the end of the error message.

The remainder of this article will address MSOE problems by error number, as this is the most common ways to recognize a particular error.

General Errors

0x800CCC00: Authentication did not load

If you receive this error, reboot your computer and try to open the program again. Next, check “service status” for any mail problems. If the problem persists, it is possible that your mail account has become corrupt. Setup a new account in MSOE and re-enter your mail connection details.

0x800CCC01: Invalid certificate content or 0x800CCC02: Invalid certificate date

This error mans that the digital certification of your encrypted emails cannot be verified because your digital certificate is either out-of-date or has been revoked. Have your certificate re-issued or try recreating your mail account profile.

0x800CCC03: User already connected
This error means that the mail server believes that you are already logged into your mailbox. To correct, close all connections on all machines and wait about 20 minutes to reconnect. If you are not logged onto another computer then someone may be using your account or something may be wrong with the account. If this problem persists, recreate your mail account profile.

0x800CCC05: Not connected to server

This means that MSOE cannot communicate with the mail server. To correct this issue, be sure that you are connected to the Internet. If you are connected, double-check your mail server address. If you are not connected to the Internet, reconnect and try again.

0x800CCC0A: Incomplete

This error could possibly be the result of a corrupted pop3uidl file. To correct, close your Internet connection and all programs. Search for the file pop3uid.dbx and rename it pop3uid.xxx. Reconnect to the Internet and try loading MSOE again. If this does not work, reboot and try again.

If the pop3uidl is not the issue and the problem persists, it is possible that mail that is waiting in the mail server has been corrupted. This is often caused by a large file attachment or mail with missing headers. For Pop3 accounts, you may view the contents of your mailbox by accessing your mail via the Internet. This may allow you to identify the problem and delete the email that is causing the problem.

0x800CCC0B: Server or mail drop is busy

The mail server may be running slowly because of heavy email traffic. Wait 5 minutes and try again. If the problem continues, check the service status page to see if there is a known problem with the particular email service.

0x800CCC0D: Cannot locate server

To correct this issue, be sure that you are connected to the Internet. If you are connected, double-check your mail server address. If you are not connected to the Internet, reconnect and try again.

0x800CCC0E: Cannot connect to server

To correct this issue, be sure that you are connected to the Internet. If you are connected, double-check your mail server address. If you are not connected to the Internet, reconnect and try again.

0x800CCC0F: Connection closed

This error means that your modem or network was disconnected. If you access the Internet through a dial-up connection, there may be noise on your phone line and you may need updated modem drivers, or an init string. With other Internet connections, the problem may be with your network hardware or drivers.

0x800CCC10: Address not known on server

MSOE cannot deliver an email because the address is invalid. Check the spelling and format of the address and try again. You will need to delete the old message from your outbox to stop the error from repeating.

0x800CCC11: Mailing list not known on server

MSOE cannot deliver to a particular mailing list, possibly because one of the email addresses is invalid. Check the spelling and format of all addresses.

0x800CCC12 or 0x800CCC13 or 0x800CCC14 or 0x800CCC15: Winsock problems

This error usually means that there is a glitch in your network protocols. A common fix is to re-install your TCP/IP and sometimes a simple re-boot will correct the problem.

0x800CCC16: User account not recognized

This error usually means that your username and/or password are wrong. If they are correct, try setting up another identity with the same account details. If this works, the original account has been corrupted.

0x800CCC17: User canceled operation

This error occurs if you press cancel during the sending and receiving of email. If this problem continues, the file pop3uidl.dbx may have become corrupt. Search for the file pop3uid.dbx and rename it pop3uid.xxx. Reboot your system and reload MSOE.

0x800CCC18: Logon attempt failed

This error means that MSOE was rejected while attempting to connect to your mailbox. To correct this issue, verify your account information and make sure that the account is still active.

0x800CCC19: Timeout

This error is usually the result of a temporary glitch. Try rebooting your system and loading the program again. If the problem persists, the file pop3uidl.dbx may have become corrupt. Search for the file pop3uid.dbx and rename it pop3uid.xxx. Reboot your system and reload MSOE.

0x800CCC1A: Unable to connect using SSL

This error indicates a problem connecting using the “Secure Socket Layer” or “SSL”. To correct, turn off SSL in the Outlook Express settings.

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OL98: Invalid Response Error Received When Retrieving Mail

Monday, November 3, 2008

This Error occure when The Post Office Protocol (POP) server has sent either a blank or invalid reply to the client request for a Unique Identifier Listing (UIDL).

You are attempting to retrieve Internet e-mail when you receive the error message:
The POP3 server sent an invalid response. please contact your system administrator. Server response '6' (Account '' POP3 Server: '' Error Number: 0x800ccc93)
The entry, , contains your information as provided by your Internet service provider (ISP). The entry, , is the friendly name you created for the mail account.

RESOLUTION

The error condition in most cases refers to a single message. There are three methods to clear the message.

Method 1

Use another mail client to download the message.

Method 2

Use the telnet terminal client to delete the message from the POP server. For more information about using telnet, please see the following article in the Microsoft Knowledge Base:
187782 OL98: How to Use Telnet to Test an Internet Mail Connection and Outlook Support

Method 3

If the option to keep messages on the server is selected, temporarily change this option to clear the message. To change this option, follow these steps:
1. On the Tools menu, click Accounts.
2. Click the Advanced tab. Under Delivery, click "Leave a copy of messages on the server."
3. Click OK and then Close.

MORE INFORMATION

Internet mail standards are defined in a series of documents that are known as Requests For Comments (RFC). The standards for POP mail transport were initially defined in RFC 1725. Changes to the standards are published in RFC 1939 which supercedes RFC 1725.

RFC 1939 specifies that a POP server assign unique identifiers to messages. Previously these identifiers were optional. RFC 1939 also specifies the following parameters for the UIDL:

• The UIDL consist of the message number followed by a space and then the arbitrary server-assigned number from one to 70 characters in the range, 0x21 through 0x7E.

• The UIDL remain persistent across multiple sessions.

• A UIDL should never be reused by the server for as long as a entity exists.

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Fix POP3_RESPONSE_ERROR

Thursday, October 30, 2008

Hi, I am going to discuss resolution for the You receive error (Client response invalid error) 0x800cc90 or 0x800ccc18 when you try ro log on to MIcrosoft Excchange Server with Outlook Express by using Password Authenticationan.

SYMPTOMS
When you try to log on to Microsoft Exchange Server with Outlook Express by using Secure Password Authentication, you may see the following error messages in Microsoft Outlook Express. Look in the Details of the Error tab after failing to connect.
* Unable to logon to the server using Distributed Password Authentication.
Account:'Company POP3 Server Accnt.',
Server: 'server.company.com',
Protocol: POP3,
Server Response: '-ERR The AUTH protocol exchange was canceled by the client.',Port: 110, Secure(SSL): NO, Server Error: 0x800ccc90, Error Number: 0x800ccc18
On the Exchange Server computer you will see the following Event IDs:
Application event log error:
13005 MSExchange Pop3 Authentication
Logon attempt by NTDomian\User from 157.57.148.24 to NtDomain/User has failed: EcGetMailboxDN() call failed with error The requested mailbox is not available on this server.

11310 MSExchange Pop3 Authentication
The following error occurred: The requested mailbox is not available on this server.

CAUSE

Either the Outlook Express POP3 client is not able to access the mailbox because it does not exist or there is a custom recipient in the Exchange Server organization that has the same alias as you do, and Exchange Server is attempting to access the custom recipient before accessing your mailbox.

WORKAROUND

In Outlook Express, try using Clear Text, which is the Log on using option under the Servers tab of the mail account.

To do so:
1. On the Tools menu, click Accounts. This will bring up several tabs.
2. If you select any listed mail account, the properties will have a Servers tab with the Log on using option.
3. Select the Clear Text option.
If this works, then you were trying to access a non-existent mailbox or the wrong mailbox. If this does not work, then the administrator needs to check for and remove the custom recipient.

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Email Won't Send - Common Causes

Wednesday, October 22, 2008

There are a number of reports from users that Outlook won't send mail. In most cases, they are using Outlook 2003, but Outlook 2002 is affected in some cases.

Before you can fix the problem, you need to identify the cause.

The probable causes are:

1. An add-in that marks items read if you view the Outbox.
2. Not authenticating properly with the mail server.
3. No default email account set.
4. Using a program that access the pst or ost data, such as MSN Desktop Search.
5. An antispam or antivirus scanner is scanning outgoing mail.


Troubleshooting

First, check the Send/Receive progress dialog for error codes. Browse to Tools, Send/Receive, Send/Receive settings, Show progress and click on the error tab. The error will resemble this, with a different error number and possibly a better explanation than "unknown error"

Task ' - Sending' reported error (0x80040119) : 'Unknown Error 0x80040119

See What does this error mean? for the reasons for some of the error codes. (If you need the text of the error code, you can select any error and use Ctrl+C to copy it.)

To fix or rule out:

Cause #1: An add-in that marks items read if you view the Outbox.
# Symptom: you look at the mail in the Outbox and it's not bolded
# Quick Fix: Stop looking in the Outbox.
# See Outlook: After viewing the Outbox, e-mail won't send.
Cause #2: Not authenticating properly with the mail server.
# Check your account settings.
# Tools, E-mail accounts, View or Change existing accounts. Double click on the account and click More Settings.
# Check your settings on the Outgoing server tab. Generally, enabling authentication before sending won't cause problems.
# Do not enable SPA unless your mail server requires it.
Cause #3 No default email account set.
# Symptoms include being able to reply but not send new mail.
# This is may happen when you use a preconfigured script provided by the mail server administrator to set up your account.
# Go to Tools, E-mail accounts, View or Change existing accounts. Verify an account is set as default.
Cause #4: Using a program that access the pst or ost data.
# Symptom: Mail sends at first, then hangs in mailbox
# Send and Receive error code is: Task ' - Sending' reported error (0x80040119) : 'Unknown Error 0x80040119
# See http://support.microsoft.com/?kbid=814441
# Restarting Outlook (after verifying it closed completely in Task manager) may allow the mail to send. otherwise:
# Reboot and disable the problem program before starting Outlook.
# If it continues to cause problems (such as send works for awhile after restarting Outlook, then stops), uninstall the software.

Programs that have prevented mail from sending for me include the following (but are not limited to these programs):
# MSN Desktop Search
# MAPILab's Attachment Processor
# NewsGator (v2.5 only)

If you discover other programs cause mail to hang in the Outbox, please let us know.

Cause #5: An antispam or antivirus scanner is scanning outgoing mail.
# Norton antispam plugin is one such program that will cause this problem, but it's not the only one.
# Disable Email scanning in the software.
# Raise the timeout (Tools, Email accounts, View or change existing accounts, More Settings.)
# Check your antispam or antivirus program's website for an update or possible workarounds.

If none of the above are the cause and the account settings look okay, turn on SMTP logging.

To turn on logging, go to Tools, Options, Other, Advanced and add a check to the box beside Enable Logging (troubleshooting). Because logging can cause Outlook to be unstable, initiate a send and receive and once you've reproduced the error, disable logging. Look for the log file at C:\Documents and Settings\\Local Settings\temp\OPMLOG.LOG

More Information

# Outlook: After viewing the Outbox, e-mail won't send
# What does this error mean?
# Tip 264: Email Won't Send from Outlook Tips
# "0x80040119" and "Unknown error" error messages when you try to read, send, receive, or delete e-mail in Outlook (814441)
# How to enable transport logging in Outlook 2002 and Outlook 2003 (300479)
# How to turn on the Enable Mail Logging option for troubleshooting in Outlook 2003 (831053) Outlook 2003 RTM only. Check box to Tools, Options, Other, Advanced for Outlook 2003 SP1 and greater. See KB 300479 for SP1.
# What is the Enable logging (troubleshooting) option?


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Duplicate junk e-mail messages appear in the Junk E-mail folder in Outlook 2003

Tuesday, October 14, 2008

SYMPTOMS
You receive duplicate e-mail messages in your Junk E-mail folder in Microsoft Office Outlook 2003 when all the following conditions are true:
• You have more than one instance of Outlook 2003 running on different computers, and all the instances are configured with the same Microsoft Exchange Server e-mail account.
• The junk e-mail protection level for your e-mail account is set to Safe Lists Only in Outlook 2003.
• Your Exchange Server does not filter incoming e-mail messages.
• All instances of Outlook 2003 use an Exchange Server e-mail account in Cached Exchange Mode.
• The sender of the e-mail message is not in your Safe Senders list in Outlook 2003.
• The sender of the e-mail message is not in your Contacts in Outlook 2003.
• The sender of the e-mail message is not in your Blocked Senders list in Outlook 2003.
• None of the recipients of the e-mail message are in your Trusted Recipients list in Outlook 2003

CAUSE
This problem occurs because Outlook 2003 has the junk e-mail protection level set to Safe Lists Only.

When you create a junk e-mail rule in Outlook 2003 with the junk e-mail protection level set to Safe Lists Only, the restriction structure (SRestriction) causes an Exchange Server that is running without junk e-mail filtering to decide if an e-mail message is junk e-mail or if it is not junk e-mail. Outlook 2003 then processes all the junk e-mail messages on the client side. If there is more than one instance of Outlook 2003 running, multiple copies of the same junk e-mail message can be moved from the Inbox to the Junk Mail folder while duplicates of the junk e-mail messages are created in the Junk E-mail folder.

RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Microsoft Office 2003 service pack, you do not have to install the hotfix.

Service pack information
This problem is corrected in Microsoft Office 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

830003 Outlook 2003 Hotfix Package: December 17, 2003

APPLIES TO
• Microsoft Office Outlook 2003

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